Thank you for your purchase. We hope you are happy with your purchase. We cannot accept returns on our products with the exception of a defective or damaged product. To return your product, please mail it to BAE RETURNS, 3541 Roswell Road NE UNIT 22 Atlanta GA, 30305. You will be responsible for paying for the shipping costs to return the item. Shipping costs are non-refundable. We strongly recommend that you use a trackable method to mail your return. Once received, we will send you a replacement within seven days of receipt.